FREQUENTLY ASKED QUESTIONS
SPARE PARTS AND ACCESSORIES
Here are the most frequently asked questions related to parts and accessories.
Simple: only those who made your car can make the best parts.
Original spare parts are the result of a constant commitment in the research and development of innovative technologies.
Additionally, they are subject to the strictest inspections from the moment they are designed until they enter production, to ensure reliability, comfort, performance and safety.
Because it is important to entrust your car to those who know it really well, down to the last detail.
Original accessories perfectly integrate with all the mechanical and electronic parts of your car.
They are regularly subject to strict inspections, to give you top comfort, performance, safety and customisation over time.
Brand offers a wide range of original accessories specially designed to make your vehicle even more personalized to your specific needs. Our original accessories are made with the engineers who designed and manufactured your car, so you always know you’re getting the very highest standards of quality, safety and durability. Choosing Brand genuine accessories means Quality and safety (designed to the strictest technical specifications and tested under the most severe conditions), Style (perfectly integrated to your vehicle), Perfect fit and ease of use.
Make your car your own with Brand original accessories.
MAINTENANCE
Here are the most frequently asked questions related to maintenance
Jeep® authorized repairer provides all the expertise you need. Our Jeep® technicians are fully trained to know everything about your car. Whatever work needs to be done on your Jeep®, from the annual vehicle inspection to bodywork, they are always happy to help with any subjects related to the highly technological systems of your Jeep® vehicle. In any case, you will benefit from a full electronic diagnostic and repair in case of a potential recall campaign.
We built it, we back it.
All details on the frequency and mileage limits the servicing should be done in are given in the Maintenance Schedule, also to be found from the Owner’s Manual on board your car.
For safety and performance reasons, it is important to adjust your tyres to the season. In summer you will prefer summer tyres (considered as regular tyres). For winter, you can have winter tyres fitted on your car. These winter tyres enhance the grip of your tyres on snowy roads.
In some countries, seasonal Tyre change is mandatory at specific dates.
In this perspective if you miss some space to store the Tyres, we offer a service called Tyre Hotel where we store your other set of tyres for you (at participating dealers).
Otherwise you need to change your tyres when you reach the wear indicator on your tyres, or even before to prevent adherence loss and aquaplaning.
SERVICES
Here are the most frequently asked questions related to services provided when performing your maintenance at a Jeep® Authorized repairer
Yes. If we need to keep your car in our workshop for repairs, we’ll provide you with solutions ranging from a metro ticket, an electric bike up to car rentals or a courtesy car while we fix yours - subject to certain conditions. If the problem happens you while you’re travelling, we’ll take care of the expenses so you can continue your journey with Jeep® Assistance, from taxis to get you to the station to car rentals or a courtsey car so you can carry on travelling (you will find delivery methods, conditions, limitations and exclusions of services in your vehicle warranty booklet or Jeep® FlexCare plan).
There are various moments to purchase a maintenance plan for your Brand vehicle:
When you purchase your Brand vehicle, you may subscribe to a Maintenance Plan (maintenance + RSA) or one of the Complete Care Plans (which combine maintenance with extended warranty), to anticipate your maintenance costs, with no surprises and a fixed price.
The second option is to purchase a Maintenance Plan before the 1st service is due.
The third option Service care plans (a series of periodic maintenance operations) is purchasable at any moment beyond the first service but before the vehicles 5th year after first registration.
Whatever the circumstances, Jeep® Assistance is the complete roadside assistance service suited to your needs .
Punctured tyre? Flat battery? Key loss? Whatever happens, don't worry, with Jeep® Assistance, we are always by your side.